Responsibilities

• Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience.
• Keep in contact with clients by receiving incoming calls and emails, managing claims and requests.
• Maintain strong professional relationships with all clients and customers
• Reporting to team managers or team supervisor

Requirements

• Fluency in German
• B2 level of English
• Availability to work in rotating shifts from Monday to Saturday
• Good computer skills
• Any kind of previous experience or contact with clients
• Excellent communication skills
• Good listening and empathy skills
• Good time management skills
• Team spirit and flexibility

Benefits

• Flight Ticket reimbursed after 6 months - up to 400€
• 3-month free accommodation
• Competitive remuneration package
• A challenging working environment
• Monthly performance bonus
• Meal voucher per day worked
• Monthly Transportation voucher
• Training provided
• Many discounts for: gyms, restaurants, beauty centres, pharmacies

Why use Recruitment Agency

• You are given extra support in preparing for interviews
• You have a contact person who gives you all the details of the job
• You can ask for your application feedback anytime via email or phone
• You don’t have to face the situation where company do not reply to you for days.
• All our services to job seekers are free of charge. We also offer bonus scheme to candidates.

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, our fully trained expert recruiters help and advice job seekers throughout the recruitment process, and always treat the candidate as a high priority.

Our clients are highly reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.